Welcome to our online support center. Here you can find the answer to most of your North Cool air conditioning support related questions. We have always maintained a customer satisfaction oriented policy and will be glad to help you and answer your questions. If you are a customer in Canada seeking our products, please visit the retailers page to find a store near your geographic location.

  • If you wish to acquire a warranty, please visit our warranty page.
  • If you have acquired a warranty and had a malfunction with your air conditioner, contact us directly by phone or email.
  • For all other issues contact us directly, and our customer support team will be glad to help you.
  • To find information about the inverter technology or the R-410A refrigerant visit our technology page.